Streamlining the insurance claims process with IBM Business Automation and Artificial Intelligence

Claims Connection Group (CCG) a white-glove service to all parties involved in an insurance claim, has taken their business to the next level using IBM BAW, watsonx.ai and Watson Orchestrate technologies to provide automation, visibility, and predictability to this otherwise complex process. AI has been at the core of all parts of the process including intelligent document processing, task summarization and prioritization, digital assistance through conversational chat, and more. In this overview and live demonstration, these capabilities will be showcased in a seamless, intuitive, and practical way.

Speakers Brian French, CEO, Salient Process Mark Murphy, CEO, Claims Connection Group