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Web Monitoring and Exam Integrity in the Digital Age

Tue, Oct 20, 2026, 4:15 PM - 5:15 PM
Ballroom DE

As the digital testing environment continues to evolve, credentialing organizations face increasing risks to exam integrity from the unauthorized rapid and decentralized spread of exam content online. This session will examine the role of web monitoring as one component of a broader exam integrity framework, focusing on how organizations can identify and respond to the unauthorized distribution of exam content across online communities.

The presentation will explore how unofficial practice tests, discussion forums, and other online spaces may include compromised or derivative content, increasing the potential for exposure. It will also review the tools and methods that can aid organizations in proactively detecting and preventing test leaks.

Beyond monitoring techniques, the session will situate these risks within a program governance and decision-making context, highlighting considerations such as proportional response, documentation, due process, and alignment with accreditation and industry standards. This perspective emphasizes that monitoring insights must be evaluated thoughtfully within established certification policies and quality assurance frameworks.

By highlighting current trends, real-world risks, prevention/detection tools and practical monitoring strategies, this session aims to raise awareness across the credentialing community and support responsible approaches to safeguarding exam content in an increasingly complex digital environment.

Learning Objectives:

  • Describe the role of web monitoring in exam integrity governance

  • Explain how web monitoring can be used to help inform program decisions

  • Identify item leak prevention and detection strategies/tools

  • Recognize risks and limitations of detection approaches

Presenters:

  • Chris Glacken, Director of Innovative Technologies, ITS

  • Vincent Lee, Psychometric and Research Assistant, Professional Testing Corporation

  • Nadine L. McBride, Director of Psychometrics and Analytics, National Registry of Emergency Medical Technicians